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Get instant access to essential data to increase your efficiency by using key performance indicators (KPIs).
Standardized Service Quality
Field allows you to instantly access the location and task information of all teams and units. See how you can increase motivation and productivity by measuring field employee performance.
Hold a view of the quality of the service with the visit scoring feature. Increase customer satisfaction and optimize the service quality of units by making the necessary improvements.
Real-Time Visibility in Sales and Audits
Access valuable information such as the rate and time your field sales representatives turn leads to loyal customers and insight into the path to follow when acquiring customers. Don't let any prospect walk away from your business for reasons such as wrong strategy or lack of communication.
Keep track of how long it takes to fill the audit forms and which question takes most of the time. Improve your forms using data.
Get information on what you can do to speed up your processes and increase the work completed during the day by tracking the average number of visits a field employee makes in a day.
Correct Workforce Planning
Access information such as how many field workers schedule a day the planning team prepares, the time they spend, and how often they update the calendar. See how you can increase efficiency by making the correct site planning.
Improve your route planning by accessing information such as how many kilometers the field employee traveled to reach their destination and how long the journeys took. Make sure that not only the labor force but also the fuel expenditures are used correctly.
DISCOVER LENA FIELD SOLUTIONS
#1 platform to help you digitize, scale and manage field processes
Field Team Management
Form/Survey Management
Asset Management
Automatic Report Generator
Work Order Management
Heat Map
Risk & Scoring Management
Key Performance Indicators Management
Manage Anytime, Anywhere
Easily manage your field teams with Field's mobile applications.
